Thursday, March 13, 2008

The Flower Saga, Part... I've Lost Count

So, I realize that most of you probably don't read my blog just to hear about my adventures in floral delivery. But something happened yesterday that I have to talk about.

Note: for those of you who may have missed the first parts of this saga, the story is as follows: Torsten tried to get me flowers for Valentine's Day and it didn't work out. Then he tried to send me makeup flowers and it still didn't work out. Then 1-800-Flowers found my blog and sent me free flowers as an apology. End of story.

Until yesterday. Because yesterday, this arrived. And in case you're too lazy to click on that link, let me show you a picture:


See how pretty? Yes? You do? So do I. Except that the actual flowers sitting next to me on my desk are about 23984387 times prettier than they look in that picture. And the arrangement is gigantic. Seriously, it's massive.

At first I thought they might have been in response to the comment I made in the last post about this, when I said I wondered why they had chosen to send the medium bouquet instead of the large. But then I thought, actually not, because these new flowers weren't purple, and I also mentioned in the last post that the other flowers weren't purple. (And no, 1-800-Flowers, if you are reading this, this is NOT a plug for you to send me a free purple bouquet!) So then I decided that maybe there was some sort of glitch, like two different people had been assigned the task of sending the apology flowers and hadn't coordinated with each other properly.

But then I read the note that accompanied the flowers. In it, the president of the company said that they "wanted to apologize again in a big way." And I'm pretty sure that wording was intentional. And then I emailed the guy who started this whole thing to thank him, and when he wrote back, he said, "Our pleasure--we took your point to heart."

So from that I've concluded that these new flowers were in fact a response to my point about the last bouquet being the medium instead of the large. And now I feel a bit picky and princessy. But on the other hand, I have another gorgeous bouquet of flowers on my desk. This time they had the sense to remove the card that said the name and size of the bouquet, so I can't know for sure that it's the large. But it is really enormous. And absolutely beautiful. So I'll take it.

Anyway, this (I assume) concludes the ongoing saga of my Valentine's Day flowers. And a good thing, too--I was thisclose to having to create a "flowers" category on my blog.

49 comments:

  1. Nothing wrong with getting surprise flowers, though, no? They're gorgeous!

    ReplyDelete
  2. Damn, what a pleasant surprise? Though, 1-800-Flowers, I will still never use you.

    ReplyDelete
  3. Wow, four different bouquets in a month? Next year is going to be such a disappointment!

    ReplyDelete
  4. Holy crap. You're really getting the celebrity treatment from them!
    I guess it really does pay to make a stink about something your not satisfied with. I need to take some pointers from you... :)

    ReplyDelete
  5. Nice. They really are taking what you said to heart. Plus they are beautiful!

    ReplyDelete
  6. Holy crapface. Maybe I should complain about something too? I like free stuff. A lot. Maybe I'll complain about Crocs? I could use some more of them.

    ReplyDelete
  7. Just unbelievable! I have NEVER EVER received flowers to my office. 1800Flowers, you hear that?? Get on it!

    ReplyDelete
  8. that just made me LOL, thank you I needed that :)

    ReplyDelete
  9. Wow, look how much influence you have! Rock on...and take a picture of the bouquet!

    (It would be funny if you made your coworkers think that Torsten is trying to apologize for a big mistake...though I'm sure they are aware of the actual story!)

    ReplyDelete
  10. Wow. Is it strange to know 1-800-Flowers is closely monitoring your blog?

    Why don't Qwest or Neutrogena read MY blog?? I have injustices that need to be righted, too!! ;-)

    ReplyDelete
  11. Wow! What a surprise! I didn't even realize that a company like that would read a blog and send flowers in response. That's pretty cool. And nice that you are getting free flowers out of it. And by the way, the same thing happened to a friend of mine on V-Day. Her boyfriend sent her flowers using 1-800-Flowers, and they never arrived. It was terrible!

    ReplyDelete
  12. Wow... I wanna complain about things, but I never do. Maybe I should start ;) Just kidding, but your flowers are lovely.

    ReplyDelete
  13. I think 1-800-FLOWERS is plugging to be the florist for your wedding. This might not be the end of the saga as you know it!

    ReplyDelete
  14. I'm going to think of something I would like to get for free, then complain in a big way on my blog.

    This company has definitely atoned for its sins.

    ReplyDelete
  15. Well, that was exceedingly nice of them. They're beautiful. Can you tell them they're forgiven, so they don't feel they have to keep sending bigger and bigger ones so your blog will stop giving them negative publicity? :)

    ReplyDelete
  16. That is super awesome. And the flowers are so pretty! Go you!

    ReplyDelete
  17. It's so utterly refreshing to hear about a big company making the effort to please their customers. And lucky you for getting flowers! Enjoy them.

    ReplyDelete
  18. that's awesome, though i will still be wary about ordering flowers online though. those flowers are so pretty.

    ReplyDelete
  19. oh my gawd! They REALLY want to please you and those flowers are fab!! I just bought myself some tulips at the grocery store yesterday and thought of your whole flower saga. lol

    ReplyDelete
  20. At this point, if you were to receive a modest bouquet would you be able to enjoy it after these lavishly beautiful ones? ;)

    I'm really glad they made their shitty service up to you- twice!

    ReplyDelete
  21. How lovely! Very nice surprise. How in the heck did 1800Flowers find your blog! Or did I miss reading something on the previous flower saga parts. Maybe I should start talking about those Jimmy Choos I want and Mr. Choo will come by my blog and send me some. LOL!

    ReplyDelete
  22. Way to go 1-800-Flowers! Those are beautiful!

    ReplyDelete
  23. ohhh come on! create the flower category! :) The Flower Dude might get a good laugh :)

    ReplyDelete
  24. Those flowers are gorgeous.

    I think that 1-800 flowers PR folks must be having a field day watching your blog. I bet they're compiling a case study for their customer service people:)

    ReplyDelete
  25. Lucky, Lucky You! I wonder if my rant about spaces will bring my posts back?

    ReplyDelete
  26. That is crazy! Those flowers are gorgeous, too!

    ReplyDelete
  27. Hmmmm. You got free flowers. Twice. I got free diapers and wipes. I need a new corporate reader demographic.

    ReplyDelete
  28. again with the power. as I said last time, I would feel drunk with power.

    ReplyDelete
  29. Those flowers are beautiful. Worth the whole ordeal, I'm guessing?

    ReplyDelete
  30. wow they sure went above and beyond to get you what you wanted.

    but really.. no purple? lol

    ReplyDelete
  31. Ahem....

    Dear 1-800-Flowers,

    Send some my way!!

    (lucky you!!)

    ReplyDelete
  32. The flowers are gorgeous but how do they keep missing the whole purple point?

    ReplyDelete
  33. HA!! that's absurd, and also awesome. i'm impressed with their commitment to making you happy, i'll say that... power to the bloggers!

    ReplyDelete
  34. This is hysterical!!! I'm not sure which is funnier - that it happened, or that the flowers STILL weren't freakin' purple.

    ReplyDelete
  35. Those are fabulous beautiful flowers! You ROCK!

    ReplyDelete
  36. That's awesome! Everyone loves pretty flowers on their desk! Yay for you.

    ReplyDelete
  37. haha, you are so freaking lucky.

    i wish a major corporation would send me flowers!

    (twice.)

    color me jealous!
    congrats on the flowers!

    ReplyDelete
  38. Oooh! I wish someone would send me flowers! I will have to write it on a blog and then maybe it will happen :-)

    ReplyDelete
  39. Wow! I didn't know flowers that big could be delivered!

    ReplyDelete
  40. I want to complain about something on MY blog and get one free now! Maybe I could gripe about how the Snickers Creme Easter Eggs weren't quite big enough?

    ReplyDelete
  41. Good for you! Those are amazing in the picture, I can't even imagine in person. Do they smell wonderful?

    ReplyDelete
  42. HEY! I am going to complain about something crazy expensive in my blog, do you think it could work?

    You could be onto something here missy, I think you should start complaining about everything...groceries, jewelry from Tiffanys..EVERYTHING! haha.

    The flowers are sooo pretty and your desk area has got to smell soo soo good!

    ReplyDelete
  43. at least they're sorry? that's a pretty bouquet of flowers

    ReplyDelete
  44. My goodness!!
    (haha, I sound like such an old lady)
    That certainly was kind of them. It is a little eerie to think of them monitoring your blog, though!

    ReplyDelete
  45. Flowers are always nice and sounds like 1-800-Flowers has stepped and repented. What a breath of fresh air in a world where so many companies and organizations leave customers hanging and powerless.

    ReplyDelete
  46. I'm starting to hope you have this same problem every year..all these free flowers! Nice!

    ReplyDelete
  47. What can I complain about?

    Beautiful Theory clothes?
    Adorable Tory Burch shoes?

    I've got to get something free!

    ReplyDelete